Development resources such as white papers or sample code are available to all registered RiDP™ Members.
Through the "Technical Q&A DB", Members can also search through published support Questions & Answers.
For members that need personalized support, the RiDP™ engineering team gives development-level support to all of the Americas Including *Call Back Phone Support.
A number of incidents are bundled yearly with your membership level:
| Premier membership | 3 incidents by e-mail |
| Premier Plus membership | Unlimited incidents through email based support system *Call Back phone support |
| | |
| Incident Charge Blocks: |
| 3 = $500 |
| 7 = $1,000 |
| 10 = $1,250 |
*Pilot Program. Ricoh reserves the right to discontinue at any time
